Options. We live on a bungalow so all ground level pods. Make sure all the cable are secure on the hub or splitter. I have a Hub 3. If it is red, that means there is a problem with your internet connection. 19-05-2021 10:33 - edited 19-05-2021 10:35. 0 red light constantly on. you would have to do self help or call customer service. Everything is still working fine at the moment. I've been using the Blue Light Card Discount now for a couple of years. this problem usually occurs after a fresh installation with virgin when you get all three (broadband, phone and tv) installed. some help would be really appreciatedWe would like to show you a description here but the site won’t allow us. If no area faults found: The primary place to report faults or for service requests is Customer Services on 0345 454 1111/150 if you have a VM landline or wait two or three days for a VM staff member to get to your post. Options. In itself that’s not really an issue especially if everything is working OK. Ive tried disconecting all of the cables and rebooting the device but the - 5280311. I’ve installed my hub 3 router for the first time today and the green light just keeps flashing. We’re updating your 360 box from today. Solved: My Wi-Fi dropped so i restarted the router but I’ve now had a blue flashing light. As you've already tried the recommended steps, including a pinhole reset of the hub, I would like to take a closer look on your behalf. I checked my router and it has a flashing blue light. The hub is in an open area all to itself, and is not hot to touch, aside from a little bit of heat from the top area. Not applicable. It’s like a. wifi speed is what it usually is. Ive unplugged the hub but its still happening. I've just rung up trying to renew my contract which expires next month. Base LED This should flash when the Hub powers up, then stays lit during normal use. Red Light. Options. Virgin Media Super Hub 2. ) and is out in the open, not near heat or anything. Get the Hub ready by connecting the wires. Regardless of the reason for the red light, this will need looking into further, in the meantime can you try this for me: • Turn the power switch off on the back of the Hub. Will the pod still work or does it have to be 1 single network. 0 red led light. Slow internet connection problems can be frustrating, so we’re here to help you get things back up to speed. Hey I’ve just set up my new broadband Hub 3 router and although I can connect to the device, the display is an orange light instead of white. If you spot any issues, try our Troubleshooting tips on page 10. Reboot the Virgin Media broadband Hub and TV box Sound issues on Virgin TV channels TV issues can be caused by a number of factors, from connection faults to issues in your. However, there's two ways. The lights are: Power: Indicates the power is on and the router is working. The white power light turns on when the seat is turned on, indicating that the appliance is in use. My hub 3 is showing a solid red light instead of a white light and it keeps dropping connection intermittently I’ve tried the pinhole reset and turning off and on but still showing solid red light is there anything I can do. Installing new equipment, such as a new router or set-top box. and the orange light is still on. In response to feedback that the colours indicating ‘standby’ and ‘on’ were too similar, the colour of the ‘standby’ light on the front of your Virgin TV 360 box is changing from light-blue to red. I've touched the hub and it seems a. If the Hub is in a clear area and is cool to touch and the red power light remains on the Hub must be replaced. Now, navigate to the Advanced Settings, then click on Wireless. SpeedHi. If it’s flashing green, it’s starting up. Orange LED is ok. Joining in. Red light on a Virgin Media Hub 4. The Hub should now operate. Flashing Red – Updating firmware. Switched On Families. Go to solution. Hub base light. Entertain me; Broadband Deals. 0 (or Super Hub 3) shares the same vertical form factor as its predecessors but adopts a more industrial, harsher, utilitarian design. These Hubs are equipped with LED lights. PNG IHDR % V PLTE z= tRNS@ f IDAT c` ! 3IEND B` . Options. What colour light is hub 3 supposed to be as mine is a constant amber. Go to solution. There's no official status of an orange light on the Hub 3. I work from home so it is so important to try find a solution quickly! I have checked the status in the area and there are no issues. Area 14. I called Virgin Media and tried everything it asked me to do, that is, turned it on and off at the wall; checked all cables, switches etc for loose connections; pressed reset button for 30. Light is steady when a phone call is in progress. In order to have this rectified, we'd need to. Contact us. My phone line is connected to the hub since early November. Hi there - got a constant very dark orange almost red light on my hub for the last few days. My samsung galaxy s i9000 connects to my virgin media super hub but without internet access. Anyone got the same in the area?on 04-06-2023 14:48. My pictures constantly pixelates on certain and recorded channels too. Router is well ventilated and cool. If they say it's already activated then they may be able to book a tech appointment for you. The Virgin Media Hub 5 light at the front let's you know what is g. I seem to have all my channels i just dont. I think the V6 was just an unlucky victim - the red button wouldn't work (and may lock up for a while) without a working broadband connection. If the Hub is working okay, just leave it. i haven’t pressed the wps, i’ve tried turning it off and on again, i’ve also tried the pinhole reset but nothing has worked. Rang back and the second person told me the discount no longer exists despite the Blue Light Card. These light indicates whether the Super Hub 2 is able to make a wireless connection. On the Hub3 the bottom LED will change to magenta, on a Hub4 the LED band will be green, on a Hub5 the LED will be green. It means there is an issue with your connections even though the Virgin Hub 4 is on. • Ensure the Hub is upright, in a well-ventilated location and out of direct sunlight, if possible. Not any SSID’s being broadcasted. Its in router mode. I have never had a white light on my route (had it since Aug 22), it has always been orange and when I was setting it up I was advised that this is OK - I imagine there is a problem with. Sorry to hear of this issue with your hub 3 main light being amber instead of solid white, we're eager to best assist with this. A Virgin Media hub’s white light has a special meaning. Unfortunately no issues with broadband in my area according to this. Plug each one into a mains socket and switch on. QuickStart, set up and connections. Keeps flashing a white light. I’m going to do a hub factory reset sometime today to see if that resolves the issue. Thanks for the reply. Ganzino. Hi I have a constant red light on my router 3. I have logged in to the routers settings and nothing looks untoward there. Its indicative of a failing/fading cheap LED component and is no indicator of any performance issues with the Hub - although VM have never "officially" noted this. Red flashing arrows is an indication that the box has lost the connection to your Virgin hub & hence the internet. This simple. I *think* it meant downloading updates, but it's annoying there is no 'handbook' to tell us what these lights mean. We have had a Hub 3 for a year with no problems. 5x red flashing light. 1701-e's. Recording in progress. OK - first thing is that the yellow light syndrome is quite common on ageing Hub3's (you probably received a re-furbished Hub3). Joining in. So you won't have to worry about running out of space to store all your favourite TV. Tech Chatter For all digital device, tablet, computer and tech talk. Hub 3 solid red light. The router position is not changed so no reason to suspect overheating. 02-02-2023 02:25 - edited 02-02-2023 02:25. Start by checking the power light. I have checked the service status in my area and it says no issues. Clear. And with our 500GB TiVo box you can record around 250 hours of standard TV or around 50 hours of HD TV. If you are receiving download speeds of less than 30 Mbps, you may also find a WiFi Pod helpful. Manage Your Account. on 16-02-2023 20:29. 1, sign on and put it into modem mode. on 30-09-2020 17:56. If it's a red light in Router mode as opposed to modem mode - VM need to swap out the hub asap as it is either overheating or thinks it is due to a faulty sensor! If it were me, I'd call 150 (or 0345 454 1111) and tell them it is hot - they'll book a tech visit sharpish!Amber light. WiFi Light. . Hi @Bull76, Welcome back to our Community Forums! Thank you for your post and I'm sorry to hear that you're seeing a yellow flashing light on your Hub! I've taken a look at our systems and I can see some issues with both Upstream and Downstream power levels. Are there any tests that forum staff can run to check whether the router is working correctly. The CPU (Intel Puma 6) controls the LEDs (not shown on the diagram) and thus the red LED. Re: Red light. My samsung galaxy s i9000 connects to my virgin media super hub but without internet access. Options. 1Gb. Speeds seem to be fine too. • Turn the power switch off on the back of the Hub. Why is my Virgin Media light orange? There is a light on the Hub 3. Share with friends. You need to verify that the white coax cable from Virgin Media’s wall sockets is also tightly connected to the Hub. My virgin broadband router internet light is flashing red and green what does the red blinking light mean on cricket usb modem? 4 pics 1 word- soccer ball surrounded by blue light, red light, stage with multicolor lights, another stage with more lights? Blue heart on virgin box. 1) Access your hub on 192. Depending on the age of the hub eventually white light can fail and red becomes default. White power light is on and Internet lights are blue. Good morning, My Hub 3 is showing a solid red light, is VERY warm to the touch, the TV glitches occasionally and the Wi-Fi is lost randomly on differing devices. Reboot your Virgin Media Hub and ensure it is powered off for at least 30 seconds. Please pop back to us at your earliest convenience and we'll do our very best to help. When your Virgin Media router lights are flashing green it means the router is updating its firmware. on 17-10-2022 00:18. Solid green when in Modem mode. You will need the hub serial number, and your account number and area code. Flashing lights and nothing further on tv. Switch the hub back on at the power. It is a reliable, efficient and cost-effective way to make calls. Keep the community. Then find the SSID boxes an type new names in there (Smurf_2 & Smurf_5 - same passwords) - save/apply. I don't know what the other small light is for. Leave it 10' or so to stabilise and then your passwords/passphrase for both the Hub settings and the Wifi networks will revert to the two printed on the Hub sticker on its base/side/card. Options. For £76 a month this shouldn’t be happening. I am going to send you a private message. on 05-11-2022 18:26. Try a pinhole reset (I think you'll find the pinhole on the base of the hub 5). 13 minutes ago. on 09-08-2022 09:04. I’ve got the hub 4 and recently been having constant flashing white lights randomly everyday. Next. An HDMI cable that you’ll plug one end of into the Stream box and the other end into your HDTV. Yesterday two Virgin engineers replaced our previous hub with a Virgin Hub 3. Modem mode = Magenta, which can appear red. This’ll only take a few minutes, depending on how many WiFi Pods are connected. Virgin Media logo, on the Super Hub 2 it says WPS and on the From top to bottom, this is what the other lights on the Super Hub mean: The “Traffic” light: If this is twinkling blue or green, everything’s working. You need to verify that the white coax cable from Virgin Media’s wall sockets is also tightly connected to the Hub. 0. All in one super nifty tool. Options. As the setup guide advises a white light display to show the connection is correct I wanted to check if this is an initial setup disfunction or whether it ind. 7 Repeat the process to pair your other Boosters. Tried re booting and still constant red light. If your device continues to show an amber light after being rebooted, then you are going to need to get in contact with Virgin Media’s customer support. 1) Try the “check service,”Area status webpage" (link at top right of this forum) 2) Then also try the “free & automated” Service Status number - 0800 561 0061 - which usually gives the most up to date info. What do the lights mean on my Virgin Media router? This all depends on what type of router you have. I seem to have all my channels i just dont. 1 ACCEPTED SOLUTION. Accordingly, flashing arrows on your Virgin media box can be a sign that there is a problem with the network or signal. Most likely this is a failure of the multi-colour LED control circuitry, but because this light is also the overheating indicator when red, it isn't acceptable to have the LED malfunction. After switching off, unplugging and resetting the box using the pinhole, letting it sit for at least 15 minutes and plugging back in again, the box now has no lights at all. 0 Kudos. A red light means there is an issue with your connections even though the Hub is on. It has three lights on the front panel: The Power light – indicates whether the device is turned on or off. No matter what I do the original pod won’t connect to the hub wirelessly. Flashing red light on box on wall in QuickStart, set up and connections yesterday WiFi pods, one flashing blue, one flashing green in Networking and WiFi yesterday Wi-Fi pod not connecting to new hub 5 router in Networking and WiFi yesterday According to this Link a box with the light flashing in any colour is faulty. What do the lights mean on my Virgin Media router? This all depends on what type of router you have. 1 ACCEPTED SOLUTION. It would appear to be morse code for A T E, but I could just be looking into it too much. The Virgin Media Hub is a router offered as part of the company’s Gig1 broadband package. Provide 10 minutes for it to do any required updates. Entertain me; Broadband Deals. One of the smaller lights is a WiFi symbol so I don't expect that one to light up as it is not connected to WiFi. Ensure that the Hub is in a well ventilated area and nothing is blocking the vent holes on the sides of the Hub. Options. Options. We've cancelled your technician 2. 4 and 5 GHz wifi bands by renaming them in the settings At the same time switch off "channel optimisation/Smart wifi” and “ apply and save the settings. Do a simple reboot switch off at the mains for 15 sec and. On Hub 3 a flashing green Wi-fi icon could mean the router is trying to connect over WPS. You need to call 0800 953 9500 to activate the hub. A guide to the lights, reading from top to bottom, can be found below. Options. Tried resetting, rebooting, check all wires and connections and done all the trouble shooting in the virgin status check website. Internet light flashing green: If you can see the internet light flashing green for a long time, this means that your hub needs to be rebooted. The On switch can be used to turn on the box. The Virgin Media Hub is offered as part of its Gig1 broadband package. 168. • Switch the hub back on at the power. When the connection light is flashing red and the power lightWe would like to show you a description here but the site won’t allow us. What Do Lights Mean on Virgin Media? Virgin Media is a leading provider of broadband, television, mobile and landline services in the UK. Despite service status saying there where no issues in the area, a couple of neighbours had simil. The front LED lights on the Hub 5 display its status: Solid Green – Running correctly. All Rights Reserved 1 ACCEPTED SOLUTION. Another potential fix for the flashing green light problem is resetting your Virgin Media hub. If the power light is off, the router is receiving no power. My Tivo V6 box has 3 lights: The Power/Status light to the right of the Virgin infinity symbol and two small lights to the left of the infinity symbol. There are a few things you can try to fix this issue: First, check to see if there are any scheduled maintenance windows or outages in your area. Options. This can last for anywhere up to 10 minutes, before a dimmed white light indicates that it’s ready. . The code C233 can also be used to identify specific promotions or discounts that may be available to customers. Read resolutions for removing the orange light from my hub3 box. how can i get a co; Virgin mobile samsung galaxy s2 wont turn on keeps blinking blue light? No internet access but blue light on virgin Lights up when your Hub’s turned on, then fl ashes and changes colour during set up. In the Wi-Fi settings, you will be able to see both 2. This can make connecting to other devices more difficult and we’d only use it if your Virgin Media Hub is easily accessible to strangers – for example. Please advise. Intelligent WiFi is designed to automatically sort out any WiFi issues around your home without you needing to. Troubleshooting the Hub 3 If you're having trouble. The power light of the Virgin Media Hub 3. 168. Put your hand on top of the router once it's been powered on a while, it should feel hot - not enough to burn but you can tell its working if it's physically warm. Virgin Media Hub 4 Lights and Their Meanings Solid White Red Light Dim White Light Green Light Blue Light Flashing White Slow and unresponsive internet. 1: Look in My Shows for anything with the red "R" symbol at the top. Do a simple reboot switch off at the mains for 15 sec and switch on give at least 15 for the reboot to preform. · 19 days ago. Hi Smurf_smith, thanks for the message and welcome to the forums. SpeedHi My internet connection went off last night. Options. One thing to check is make sure the box is set to fast start or active start. It provides phone, internet and TV services to its customers. on 05-11-2022 12:12. I have two main 360 boxes. Today I've received my hub 5 and green light is flashing for few hours now. I’ve checked all the connections and they all seem ok. Accordingly, the Virgin media hub 4 offers a great range of features and options. 4 and 5 GHz wifi bands by renaming them in the settings At the same time switch off "channel optimisation/Smart wifi” and “ apply and save the settings. and tells you of more local issues down to postcode level. On the Hub3 the bottom LED will change to magenta, on a Hub4 the LED band will be green, on a Hub5 the LED will be green. Virgin Media Hub 5 Lights. Plug each one into a mains socket and switch on. virgin media tech support has no clue. 22-03-2022 09:31. Switch on the power button. Installing a Replacement router. 1 ACCEPTED SOLUTION. For a brief period, press. Ensure that the Hub is in a well ventilated area and nothing is blocking the vent holes on the sides of the Hub. these are from yesterday and today. on 15-07-2023 08:47. This can last for anywhere up to 10 minutes, before a dimmed white light indicates that it’s ready. Bottom – WLAN (green/blue). Didn’t even know the reset button was there. The information below shows current status of this Hub 5. Enjoy your box sets, catch up and live TV anywhere you’re online in the UK, plus enjoy your recordings whilst at home. This worked! Thank you. . The Hub does not feel like its over-heating, doesn't have dust over it, and is in a. 19-05-2021 10:33 - edited 19-05-2021 10:35. 30 this morning I noticed flashing red light on my hub 5 and knew something was up. Hi hope someone can help , my V6 tv box has a constant red light for the last few weeks , ive looked on line and it says it could be over heating but its not that hot to touch , i have tried switching it off for hours at a time but when i turn it back on its still red. Here you’ll find all the help you need for Virgin Media related problems and issues. If you don't see the flashing green light, then you may need to check the connection between your Hub and the Virgin network. 2. Try a pinhole reset using the hole on the back of the hub (which. Just joined. The Virgin Media hub lights have a meaning, and understanding that meaning can make troubleshooting internet problems much more straightforward. After it, navigate to the Admin settings and restart your Virgin Box. Virgin Media. 10 REPLIES. . There's no official status of an orange light on the Hub 3. What do the lights mean on Virgin Hub 3? If you notice that your light is blinking red, it might be because the internet is not working or there is no. 11-02-2023 13:45 - edited 11-02-2023 13:47. on 06-12-2022 20:53. Your network has been fixed Otherwise noth. We are reusing his Virgin hub 3. When the connection light is flashing red and the power lightThe Virgin Media Hubs have a light on the front of them that indicate particular faults. Appears to be working normally but I would say a little warm. Thanks for posting and sorry to hear you're having some issues with the hub. Left it to sort itself out for hours with no luck and eventually went through the power down and reset rigmarole with no success. The “Ready” light: This should be on 24/7. Note: the red light on the Virgin Media Hub 4 has a different meaning to the one on the Hub 3, where it indicated that the router was overheating. I don't work for Virgin. Now a ‘white’ LED is actually made up of a red, green and blue component, and for reasons which are far too boring to go into here, the blue part tends to fail first, especially on ‘cheap’ components, and the VM hubs aren’t exactly built to say, Apple. Hi Adri, the modem light has remained white, whenever I have checked it. If you confirm that the Virgin Media box can pass the startup screen, you will be able to view the videos. Hey Steven, I'm still having issues but it's not consistent in the times that it's not working so I can't guarantee that the issue will be there when the technician arrives; meaning if it's working when they arrive then I will be charged £25. Alex_Rm. The internet seem about normal. It hasn't been moved since i've had it (several years. you need an engineer to sort it from virgin. The orange (amber) is just the LED showing it's age, they do tend to change colour, the same with the lights on the hub 3. You need to verify that the white coax cable from Virgin Media’s wall sockets is also tightly connected to the Hub. The Virgin Media Hub is offered for free to its customers as par of the Gig 1 package. on 06-11-2022 18:30. If you're worried, flick back to router mode, see what. Check it's plugged in. But in most cases, a green light will mean something else depending on which light is green. A flashing red power light signals that there’s an issue that needs addressing. Red flashing phone light. Good morning, My virgin WiFi Hub 3. If the arrows are flashing, it’s important to contact Virgin Media for assistance. on 30-09-2020 17:56. Virgin Media offers four multi award-winning services across the UK: broadband, TV, mobile phone and landline. In your Stream kit you’ll find everything you need to get the Stream box up and running. 0. On Volt 350Mbps, Talk Anytime Phone, x2 Mobile SIM only iPhones. It’ll also happen overnight and straight after setup. You could also connect the Pod via ethernet cable as a backhaul, and this will negate the need for the Pod to be close to the Hub. Options. Red light on a Virgin Media Hub 4 The red light indicates that there’s no connection to Virgin’s network. However, from time to time, some of these services may encounter technical issues. In normal mode, my tv, which is hard wired to the router via Ethernet works fine but occasionally but anything connected wirelessly i. However, then my wifi stopped working. Hi my virgin hub 4 has suddenly started to flash blue so Iv got no internet, I have restarted it but it’s still goes back to the blue light I need help to get my job 4 back up and running Has anyone had this problem before?The only way it works now is to connect it via Ethernet cable. Regards. But in most cases, a green light will mean something else depending on which light is green. During setup: If the Pod light is blinking quickly, it’s working hard to improve your WiFi. 0 Kudos. Our 1TB TiVo box has six times the storage of our V+ HD Box, giving you around 500 hours of standard TV or around 100 hours of HD TV. I also now have a permanently on red light. I have tried: Turning off 5ghz on the Hub settings - and tried to just use 2. Checks you can do. Welcome to Sim UK. Pairing in AP mode and EZ Pair (on the bulbs - no option on the plugs) Turning off smart Wi-Fi/Channel Optimisation. 1. The Virgin Media Hub 3 is their most popular router, powering millions of homes and businesses around the country. Luckily everything is currently working. Hi mayshane189. Try a pinhole reset (I think you'll find the pinhole on the base of the hub 5).